A large white hotel with a red roof sits among trees and rocky hills, backed by rugged mountains under warm sunlight. A grassy field is visible in the foreground.

Tour Policies

Stanley Hotel Tour Policies

  • Children under 8 years old are not permitted on tours, including infants being carried or riding in strollers.
  • Pets are not permitted.
  • Audio and visual recordings are not permitted. Photography is allowed.
  • Alcoholic beverages are not permitted. Intoxicated guests may be asked to leave without a refund.
  • We do not have a waitlist for tickets.
  • Visitors purchasing discounted tickets may be asked to show proof of military service or AAA membership.
  • Total walking distance can be about one and a quarter mile and may feature stairs. Please plan accordingly.

What to expect

  • Please be aware of the altitude. Feel free to bring a water bottle and tell your guide if you are feeling lightheaded or unwell.
  • Tours are subject to change depending on availability of venue space and capacity.
  • Tour tickets cannot be transferred, cancelled, or refunded less than 24 hours before scheduled tour time. All changes are subject to availability.
  • Parking is $10 for day visitors (May – October). Guests will receive a Stanley Token that can be redeemed at outlets on property or kept as a souvenir. Some restrictions may apply.
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